High Noon - Frequently Asked Questions

1. Reward points

1.1. How are my reward points calculated?

Your reward in High Noon is based primarily on your skill rating, but also on your level and the number of different guns and Indian Trading post items that you own.

1.2. How is my skill rating calculated?

Your skill rating is similar to the skill in XBox Live's TrueSkill system, or more traditional chess rating systems. It is an important (but invisible) part of your reward points. Your skill rating will drop if you lose duels. Your rating will go up if you win over opponents, and it will go up more if those opponents have a higher skill rating than you.

1.3. Why does my reward stay the same even though I keep winning?

There is a soft-cap on a player's maximum skill rating. The higher your skill rating is, the harder it is to increase it, therefore the top players in High Noon will have to win more duels before their skill rating, and thus reward, increases.

1.4. Why do I get +0 for a win, and -2 for a defeat?

The reward system in High Noon is based on a chess ranking system. This means that the higher your reward goes the harder it is to keep increasing it. At a relatively high reward for your level there is a chance that you will not increase your reward even if you win a duel. You'll notice that as you increase your level, this reward soft cap will get higher, too.

The reward you get is calculated based on the difference between your opponent's ranking and your own. If you have a reward very similar to your opponents, and you win a duel, it's unlikely that you'll see a whole point reward increase. Likewise, if you defeat an opponent with a much higher reward than yours, you're likely to get many points towards your own reward.

1.5. Why doesn't reward give me +1 for win and -1 for lose?

Sometimes players wonder about why they don't get +1/-1 for duels instead of a calculated result. A player on our Forums put it this way:

If you got one for a win and lose one for a loss this is what would happen:

What this shows, both players are equally skilled as they both win 2/3 duels. however, one player's reward is much higher than the others because he happens to play more! Reward is a show of skill.The higher your reward is, the Better you are at the game.

1.6. What happens if I run after a duel starts?

Running from the fight is the same as a loss. 

1.7. What happens if I don't play for more than a week?

There is no penalty for not playing High Noon. When you're done with your break, simply log back into the game and you'll be right back where you were when you left. 

If you're ranked in the Worldwide Top 50, you'll need to have at least 30 wildcat duels each week to remain visible to other players through the in-game rankings. 

1.8. How will my reward change if I have a non-wildcat duel?

If your reward is less than 1500: 

 If your reward is between 1500 to 1800: 

 If your reward is more than 1800:

 For all players: The higher of the two rewards before the duel will be used to calculate the reward change to both players after the duel. 

1.9. What will happen if I run from a challenge before the duel starts?

The energy penalty is calculated based on your level: 

The reward penalty is calculated based on your reward at the start of the duel: 

2. How to play

2.1. How can I quickly get more gold and more experience to increase my level?

When you purchase the BHL you will be entitled to double the bounty reward for any duel. You will also get double the level experience and double returns for any event.

2.2. How can I search for my friends in the game

There are a couple of ways to find your friends:
  • Ask them to send you their High Noon ID (HNID) number, then go to the "Social" screen to add them.
  • Ask them to connect on Facebook and/or Apple Game Center.  Facebook and Game Center friends are automatically added to your shitlist.

2.3. How do I use an item I bought in the General Store/ won in the Daily Surprise?

To use an item, tap on the yellow box in the bottom left corner of the screen just before you start the duel (on the screen where you tap the FIGHT button). This will then let you choose which items to take into the duel. Some items (e.g., dynamites, lassos, drinks, and voodoo dolls) must be tapped again during the duel at the moment you want to use them. You can only take 1 item with you into each duel.

2.4. I bought a 10 day safe, but only got 9 days

When you purchase a safe it will always display one number less than the total.

For example: If you purchase a 10 day safe, the counter starts at 10x24 hours = 240 hours... which is 10d, but then immediately you will have 239:59:59 (hr:min:sec) which the system interprets as 9 days.

 

2.5. How do I get more hit points?

You can get more hit points by purchasing the books in the Indian Trading Post

2.6. How does energy work?

Duelling and stealing all require energy, and when you run out you will have to wait for energy to recharge, or buy an instant energy-refill Guarana Juice from the General Store.  You can speed up energy recovery time by purchasing the Talisman items in the Indian Trading Post.

2.7. How do I protect my gold?

Stealing is part of the game in High Noon. To protect yourself, you can buy a safe from the General Store. The "6 Hour Strong Box", "24 Hour Deposit Box", and "10 Day Floor Safe" will all prevent people from stealing your gold for the specified time period.  You could also spend your gold on other items - that way thieves have nothing to steal.

We limit the amount of gold a player can steal, and can have stolen over a period of 24 hours. If someone tries to steal more they will be fined by the sheriff.

2.8. Can I dodge bullets?

Sort-of.  If you visit the Indian Trading Post you will find some items that will make you dodge / run faster, so you'll be harder to hit.

2.9. What is luck?

Getting lucky means you gain either +20% protection or +20% damage in a duel.  You can improve your chances of getting lucky by buying the lucky charms in the Indian Trading Post.

2.10. What does it mean that items "stack"?

Items bought in the Indian Trading Post works all the time, not just in duels. Purchasing items of the same type gives even more powerful effects, they "stack", but how they stack varies slightly for each type of item:

The books give you extra HP (hit points) / life.  Each book's hit points are added to your natural hit points to get your total hit points, which is what you will have available in each duel.

For talismans, each item will speed up your energy regeneration.  If you have all 4, then the time needed to get 1 energy back will be reduced by 80%.

Each luck item improves the probability that you'll get lucky from a starting point of 30%.  The "Four-Leaf Clover" offers 50% more luck, the "Rabbit's Foot" and "Lucky Horseshoe" each offer 100% more luck. They are calculated like this:
  • With only a 'Four-Leaf Clover' you have a 45% chance to get lucky
  • With only a 'Rabbit's Foot' or 'Lucky Horseshoe' you have 60% chance to get lucky
  • With a 'Four-Leaf Clover' and either the 'Rabbit's Foot' or 'Lucky Horseshoe' you have 68% chance to get lucky
  • With both the Rabbit's Foot' and the 'Lucky Horseshoe' you have a 77% chance to get lucky
  • With all the luck items, you have an 82% chance to get lucky!

2.11. How do I move my character left or right to dodge?

Your character moves automatically! All you need to worry about is aiming and shooting your opponent. You can purchase some items in the Indian Trading Post to improve your dodging / running speed.

2.12. The buffalo rifle won't fire?

The buffalo rifle requires you to zoom all the way in on your scope before you can fire. This is different from the way the rifle works, and we may change it in the future.

2.13. The shotgun seems to misfire?

The shotgun has a "maximum rate of fire" that prevents you from shooting too quickly, to limits its power; when you try to shoot too quickly it'll just click.

2.14. How does the shitlist work?

The shitlist makes it easy to track when other players get online, and find them when they are online.  To add someone to your shitlist, just tap the Shitlist checkbox when you see it.  To remove them, click on the "See all" in the shitlist board in the saloon (to the left of your location), scroll down until you see the person, then tap the Shitlist checkbox.

2.15. How do I turn on location services or see nearby rank?

To turn your location service on please do the following:
  1. Close High Noon
  2. Goto your iPhone/iPod/iPad Setting
  3. Tap Location Services
  4. Scroll down until you see High Noon, then set it to ON.

2.16. What is the distance of the nearby ranking list?

If your latitude is less than 50 degrees, then your nearby is a square with dimensions like 333km*333km ~ 214km*333km

If your lattitude is between 50 and 80 degrees, then your nearby area is a square with dimensions like 357km*333km ~ 135km*333km

2.17. How can I get iOS4 to run faster on a iPhone 3G?

On your iPhone, go to Settings > General > Home > Search Results, and shut off everything you don't need (Music, Podcasts etc). This should help your phone speed up the loading process. For complete info, click here and here.

3. Getting wampum

3.1. How can I get more wampum?

There are a number of ways to get more wampum in High Noon:
  1. Play every day for a week you'll get free wampum in a daily surprise.
  2. Download and install apps - tap the GET MORE button at the bottom of the store page and scroll down.
  3. Buy wampum from within High Noon - tap the GET MORE button at the bottom of the store.
  4. Take part in the competitions and win free wampum. The competitions are announced in telegrams every 2 weeks.

3.2. Use Tapjoy to get free wampum

You can earn free Wampum by visiting TapJoy.com from your device. It's easy, too!

  1. Visit TapJoy.com from your device
  2. Enter your birthday, email, and password and SIGN UP
  3. Complete registration by installing provisioning file
  4. Select High Noon from "My Apps" tab
  5. Complete an offer as instructed
  6. Use those Wampum to get new items and energy in The Gulch.

3.3. How do I get a refund?

All in-app purchases (buying wampum) must be refunded through Apple.  To begin the process of requesting a refund, open iTunes on your computer and then:
  1. Navigate to your purchase history by clicking "Store">>"View My Account">>"Purchase History."
  2. Inside your Purchase History page, select "Report a Problem."
  3. In the window that opens up to report your problem, describe your reason for requesting a refund. Be very polite and very detailed as to why you are requesting a refund and what exactly it is for.
  4. That's it! Apple customer service should usually respond to you within 48 hours and let you know if your request has been granted. Read the tips and warnings below for additional information about requesting a refund from iTunes


We don't offer any refunds on items bought with gold or wampum.

3.4. I didn't get my wampum for downloading apps

If you didn't get wampum for downloading an app you need to contact the partner that provides this service for us, Tapjoy.  Please first note that it may take some time for wampum to get credited to your account, so first please be patient and wait a few hours before you contact them. Larger wampum offers may take more than 48 hours to process.

To contact Tapjoy about missing wampum, log into High Noon, go to the area where you download apps, scroll to the bottom, tap on the "Missing Wampum?", then follow the instructions.

3.5. Can't buy wampum - test accounts / sandbox

This can happen in two cases:

  1. If you have a developer device, in which case the solution is to log out of your test account - Settings > Store > Logout. 
  2. If you have a jailbroken device, in which case you should follow this advice to fix it.

3.6. Can't buy wampum - got "error 2"

This 'error 2' means we tried to connect to Apple's servers, but did not get any response in 40 seconds. But don't worry, when you log in to the game next time, the game will automatically try to connect to Apple's servers again to finish the transaction.

3.7. Error: Item receipt verification failed

There is a known conflict with some Jailbroken devices using iAP utilities in other games. If you have one of these utilities installed on your device, you will not be able to purchase wampum in High Noon.

Please remove the utility from your phone in order to make purchases of wampum in High Noon. If you have any questions, please contact highnoon-support@happylatte.com

4. Abusive players

4.1. Someone's name is offensive

We unfortunately can't do anything about this at this moment.  Please ignore the person, or "block" them if they start sending you telegrams.

4.2. How do I block abusive telegrams?

To block a player tap on their name in the TELEGRAM screen, then select the BLOCK option. We will then monitor blocked players and take further action if needed.

4.3. How do I delete telegrams?

Currently there is no way to delete individual telegrams in High Noon, but you can delete all telegrams by un-installing and then re-installing High Noon.  You will keep your account - you will not lose any of your items.

4.4. How do I prevent someone from challenging me?

Currently there is no system to stop a player from challenging you. This helps to prevent players from "cheating" by picking and choosing their opponents. We may add this feature in the future though.  

5. Cheats / hacks / bans

5.1. I got shot or killed immediately when the duel started

This is not caused by hacking, but is a result of how the game is designed to work with slow networks.

High Noon is a networked game, and although we make it it look like things happen immediately, all information, like shots, have to travel to our servers and back to the opponent's device. The time this takes is called the network latency, and it can be several seconds, especially on mobile or less stable wi-fi networks.

We try to correct for latency, but since latency changes all the time, it will not be perfect.  Duels will not start at exactly the same time for you and the opponent, so sometimes the opponent will get in a few shots before your duel started, and likewise, sometimes you will get a few shots in before the duel started for the opponent.

The only way to really avoid this is for both you and the opponent to play High Noon on a stable and fast Internet connection. Starting with version 1.2 of High Noon you will be notified if your network connection is really bad, but this check is only done when the game starts up; even if you weren't notified your network connection could have gone from good to bad during a duel. You can test your network speed with Speed Test or 3g test.

5.2. Opponent used multiple HP items in a duel

This is not caused by hacking, but is a result of how the game is designed to work with slow networks.

High Noon is a networked game, and although we make it it look like things happen immediately, all information, like shots, have to travel to our servers and back to the opponent's device. The time this takes is called the network latency, and it can be several seconds, especially on mobile or less stable wi-fi networks.

We try to correct for latency, but since latency changes all the time, it will not be perfect.  Duels will not start at exactly the same time for you and the opponent, so sometimes the opponent will get in a few shots before your duel started.

Sometimes we are able to detect that the duel started too early for one player, and we will reset the HPs of the player that started the duel too late.  This can make it look like the player is drinking a HP potions (beer, whiskey, cowoboy cocktail) several times in the duel.

The only way to really avoid this is for both you and the opponent to play High Noon on a stable and fast Internet connection. Starting with version 1.2 of High Noon you will be notified if your network connection is really bad, but this check is only done when the game starts up; even if you weren't notified your network connection could have gone from good to bad during a duel. You can test your network speed with Speed Test or 3g test.

5.3. I killed my opponent - but then he shot and killed me with 0 HP

This is not caused by hacking, but is a result of how the game is designed to work with slow networks.

High Noon is a networked game, and although we make it it look like things happen immediately, all information, like shots, have to travel to our servers and back to the opponent's device. The time this takes is called the network latency, and it can be several seconds, especially on mobile or less stable wi-fi networks.

When an opponent is spinning after the final killing shot, your "shot" is still travelling from your phone to our servers.  A killing shot from your opponent may arrive at our servers first, while your shot was in transit, resulting in you being killed when your opponent was spinning.

The only way to really avoid this is for both you and the opponent to play High Noon on a stable and fast Internet connection. Starting with version 1.2 of High Noon you will be notified if your network connection is really bad, but this check is only done when the game starts up; even if you weren't notified your network connection could have gone from good to bad during a duel. You can test your network speed with Speed Test or 3g test.

5.4. Opponent shot me while blinded / hanging in lasso

This is not caused by hacking, but is a result of how the game is designed to work with slow networks.

High Noon is a networked game, and although we make it it look like things happen immediately, all information, like shots, have to travel to our servers and back to the opponent's device. The time this takes is called the network latency, and it can be several seconds, especially on mobile or less stable wi-fi networks.

Therefore, when you use an item, like a lasso or salt sack, on an opponent, it actually takes a few seconds for the opponent to be affected by it.  Similarly, the opponent's shots take several seconds to reach you.  So while it looks like the opponent is shooting you while he's, e.g., blinded by a salt sack - in reality those shots were from several seconds ago, and the opponent may not yet be experiencing the effects of the salt sack.

The only way to really avoid this is for both you and the opponent to play High Noon on a stable and fast Internet connection. Starting with version 1.2 of High Noon you will be notified if your network connection is really bad, but this check is only done when the game starts up; even if you weren't notified your network connection could have gone from good to bad during a duel. You can test your network speed with Speed Test or 3g test.

5.5. Opponent fires rapidly - like a machine gun

This is not caused by hacking, but is a result of how the game is designed to work with slow networks.

High Noon is a networked game, and although we make it it look like things happen immediately, all information, like shots, have to travel to our servers and back to the opponent's device. The time this takes is called the network latency, and it can be several seconds, especially on mobile or less stable wi-fi networks.

Sometimes some of this information will get batched up and sent together, so it is possible that shots can "jam up" on the network and get delivered together, making it look like the opponent or you have a very fast gun.  Sometimes duels don't start the same time either, so it is possible that the opponent has gotten a few shots in before your duel started, and these shots are all delivered together at the same time.  We do correct for this, so it should be equal chance of it happening to you as it is for it to the opponent - although in the latter case, you wouldn't know.

The only way to really avoid this is for both you and the opponent to play High Noon on a stable and fast Internet connection. Starting with version 1.2 of High Noon you will be notified if your network connection is really bad, but this check is only done when the game starts up; even if you weren't notified your network connection could have gone from good to bad during a duel. You can test your network speed with Speed Test or 3g test.

5.6. Player X has a gun before its unlock level

Some items and guns used to unlocked at different levels. We redistributed these to more appropriate levels to make the game more balanced. If the player bought the item before the redistribution then they could have them at lower levels than is now possible.

5.7. Why was I banned? Unban me

We ban anyone found using client hacks.  It is an automatic process, and we don't undo bans. If you attempt to use a banned account, you will be prompted to create a new account to continue playing High Noon.

5.8. Opponent is unfairly boosting his reward

While we strive to ensure the reward is a fair representation of someone's skill, there may be "unfair" ways to boost someone's reward.  We are continuously tweaking the the reward and skill rating system to remove these loopholes.  This may be considered cheating, but we don't consider it hacking, and at the most will punish cheaters by dropping their reward.

5.9. Opponent is doing something else that I think is considered hacking

Please ensure that you are not reporting any of the above issues as those are not the results of hacking, but rather how the game is designed.  In particular, these are not hacks:

If you do think an opponent is hacking the game, then please do contact our support with details, including a screenshot of the opponent, when you duelled them, and a detailed explanation of why you think he was hacking.

We are detecting client hacks, and regularly ban anyone found using them.

5.10. Why was my account flagged?

If your account is flagged for cheating you need to uninstall your cheat. Then reinstall High Noon. Players found to be cheating in High Noon are banned, no exceptions. If you believe your account was flagged in error, you may contact highnoon-support@happylatte.com. Please include your HNID and tell us what device you are playing High Noon on. 

6. Account management

6.1. How can I play my old High Noon user on my new iPhone/iPod/iPad?

You can migrate your High Noon user using Apple Game Center. Since each High Noon user is linked to a Game Center user, you can play with that account on any device simply by logging in to the associated Apple Game Center user. Here's a step-by-step of how to migrate:
  1. Upgrade your old device with High Noon account to latest version of iOS (if not already upgraded).
  2. After upgrading, create an Apple Game Center account on old device.
  3. Log in to Apple Game Center account on old device.
  4. Open High Noon on old device, you will be prompted to enable Apple Game Center.
  5. Choose to link your Apple Game Center account to your High Noon account.
  6. Now login to that same Apple Game Center account on your new device.
  7. Open High Noon on your new device, it should log you in automatically to your High Noon account after enabling Game Center.

6.2. I don't have Game Center - how can I migrate my account?

Note: This kind of migration will take several days to complete, so please use the method described under "How can I play my old High Noon user on my new iPhone/iPod/iPad" instead.  It is automatic and fast.

If you have no way of getting Apple Game Center on your old device, as a last resort, you will need to perform a manual migration.  This will take several days, and we'll need this information from you:
  1. The name of your old character
  2. Your new phone's UDID. Check here for instructions on how to get it.
  3. Some info about your old character to confirm your account: how much gold and wampum you had, your level, which items you had, whether you bought any wampum, your HNID, and which Facebook account it is connected to, if any.
  4. Send above information to: highnoon-migration@happylatte.com
Note: We only do manual migrations for users on levels higher than 10.

6.3. How do I reset my account?

You cannot reset your account, but you can start a new account and play multiple characters.  If you want thew new account to use the name of your old account, you should first change the name of your old account.

6.4. How do I play multiple characters?

After creating and logging in as a new user in the Apple Game Center, you will be given the option to create a new character when you start High Noon.

You can switch between the High Noon characters by logging into the Apple Game Center account each one is linked to.

6.5. How do I change my name?

If you would like to change your username you can buy the ''Disguise Kit' in the ''General Store''.

6.6. How do I turn on/off push notifications from High Noon?

You can do this via your device's Settings app. Just go to [Settings > Notifications > High Noon] and you can configure notification settings.

6.7. What about my privacy?

Happylatte respects your privacy.  Please read our privacy statement.

7. Plans & ideas

7.1. Will you support Android?

We're absolutely going to bring a release to Android. No timetables are publicly available, stay tuned.

7.2. Will you support Windows Phone 7, Blackberry, or other phones?

We don't currently have any plans to bring High Noon to any platforms besides iOS and Android, but we are keeping an eye on all platforms, and will of course consider other platforms if they become very popular.

7.3. Will you offer female avatars?

Yes!  We are definitely bringing female/girl avatars.

7.4. Suggesting ideas

If you have an idea or suggestion that isn't specifically noted in this section, you can get in touch with our developers through the forums and through highnoon-support@happylatte.com.